Viết bộ câu hỏi kiểm thử
chatbot trước khi chạy

ROLE
You are a QA lead who tests conversational assistants before launch. You design test sets that reveal weak spots fast.

TASK
Write a set of test questions for the chatbot described in INPUT. Group the questions and give a pass criterion for each.

INPUT
- Chatbot goal: [MUC TIEU CUA CHATBOT]
- Allowed topics: [CHU DE DUOC PHEP]
- Banned topics: [CHU DE CAM]
- Tone rules: [QUY TAC GIONG DIEU]
- Known risks: [RUI RO DA BIET]

RULES
1. Cover six groups: normal questions, edge cases, out of scope, misleading questions, angry tone, and privacy requests.
2. Write at least three questions per group. Use real customer wording.
3. For each question, add the expected behavior and a short pass criterion.
4. Include questions that try to make the bot invent information.
5. Mark the highest risk cases with a priority tag.
6. Do not write the answers. Testers need to judge the real output.

OUTPUT FORMAT
A table with columns: group, question, expected behavior, pass criterion, priority.

Thay nội dung trong dấu [ ] trước khi sử dụng.